About CDS Rose Limited

Family owned and trusted since 1988, we help organisations across Kent, Sussex, Essex, South East London and the wider South East manage water hygiene safely, effectively and in line with legislation.

Our services
CDS Rose water hygiene service van
Established1988
Family owned& operated
ExperiencedEngineers
Trusted acrossThe South East

Our story

Our journey
Since 1988

CDS Rose Limited was founded by William and Shirley Carter in 1988, Kent. We began with specialist services including acid descaling of commercial boilers and pre-commission cleaning of closed water systems.

As the water industry evolved, so did we—expanding our services, our team and our expertise.

Today, under the leadership of Daniel and Clive Carter, we continue to build on our family values of trust, integrity and exceptional service.

Our team

The People Behind
CDS Rose

Our experienced team combines technical excellence with a personal approach. We’re proud to work alongside our clients, building long-term partnerships based on trust and reliability.

We believe great service starts with knowledge. That is why our office team regularly trains alongside our engineers, giving them a strong understanding of the services we provide. Whether you contact us by phone or meet us on site, you can expect knowledgeable advice and practical support from every member of the team.

Daniel Carter, Managing Director at CDS Rose

Daniel Carter

Managing Director

I started in the water treatment industry, working weekends with my Dad from the age of 14, some 38 years ago, when health and safety was a little lax. I have also worked for some of the biggest water hygiene companies in the country and seen how they can treat customers. I’ve seen lots of changes over time, how the industry has moved forward and how we, as a company, have moved into different areas, including compliance. I enjoy interacting and working alongside the site teams and managers on our sites.

Experience: Since 1988

Areas of expertise

  • Water Hygiene Compliance
  • Healthcare Water Safety
  • Client account management

Qualifications

  • Legionella and Legionnaires’ Disease Awareness
  • Water Hygiene Safety Training

Favourite part of the job

Successfully finishing a project for a client and everyone being happy with the way it has turned out, including our own engineers.

Taking staff out and treating them.

Fun facts

I love walking in the countryside with my wife and the dogs.

I have an allotment which I enjoy immensely.

I love fishing with my son and friends.

Clive Carter, Managing Director at CDS Rose

Clive Carter

Managing Director

I started in the water treatment industry, working weekends with my Dad when I was just 15 years old. I wasn’t really one for school, so as soon as I could, I left to work full-time with him. I have worked within the telecommunications industry and various large, well-known water hygiene companies until I realised home is where the heart is and I returned to work for my Dad. I enjoy being totally committed and will not leave a site if there is the slightest non-conformance until I know how I can rectify it!

Experience: Since 1993

Areas of expertise

  • Water Hygiene Compliance
  • Healthcare Water Safety
  • Client rapport
  • Business management
  • Exceptionally dedicated and solution-focused

Qualifications

  • Legionella and Legionnaires’ Disease Awareness
  • Water Hygiene Safety Training

Favourite part of the job

Finding solutions to clients’ needs and tailoring contracts to ensure they are getting the best value for money.

Getting together with the team for regular meetings and social gatherings.

Fun facts

I love to play golf and look after my collection of bonsai trees!

I enjoy spending time with my wife and daughters, meeting up with close friends and planning days out as families.

Samantha Carter, Communications and Operations Director at CDS Rose

Samantha Carter

Communications and Operations Director

I have only worked within the water hygiene industry for around five years; however, previously I worked for a professional membership body that is the largest marine organisation of its kind and the first institute to bring together marine engineers, scientists and technologists into one international, multi-disciplinary professional body, so I do have some “water” experience. I love our business and feel we stand out from the rest as a niche, family-run Legionella compliance company.

Experience: Since 2021

Areas of expertise

  • Operations management
  • Client account management
  • Team management
  • Networking

Qualifications

  • Role of the Responsible Person & Duty Holder of Hot and Cold-Water Systems (HXT-W02)
  • Water Hygiene Safety Training

Favourite part of the job

Meeting potential customers and presenting our business and services to them.

Managing my team, rewarding them and giving them incentives to thrive.

Networking.

Fun facts

I love baking cakes and sweet treats and ran my own baking business, which I had to give up due to time constraints.

I love spending time with my husband and daughters, especially exploring parts of Kent we haven’t seen before.

I love tattoos.

Claire Relf, Finance and Administration Manager at CDS Rose

Claire Relf

Finance and Administration Manager

My career in administration began in the Premium Servicing Department of a life assurance company after college. I then joined the family business, managing office operations and accounts. Building strong working relationships with my clients is something I particularly enjoy.

Experience: Many years of experience within a large banking group and responsibility for the office management of a steel and construction company.

Areas of expertise

  • Proofreading
  • Client account management

Qualifications

  • Legionella Role of the Responsible Person & Duty Holder of Hot and Cold Water Systems
  • Water Hygiene Training

Favourite part of the job

I love that every day at CDS Rose Ltd. is completely different. One day I may be producing and dealing with compliance reports, but the next I could be asked to go onto site to see first-hand the jobs our engineers deal with. Visiting sites has really helped me understand how the company works and the importance of water compliance. I have then been able to take that information back to the office and have a better understanding of what our clients expect from us. I love working with our clients and building relationships with a friendly approach. It’s lovely to know that our clients trust us and are confident that, whatever the issue, we will always work as a team to solve it.

Fun facts

I enjoy reading, walks in the countryside and by the seaside with my family and dog, and watching a good crime or thriller series.

Why choose CDS Rose?

Reliable & Trustworthy

Built on long-term relationships and trust.

Quality & Compliance

High standards and thorough processes.

Responsive

Quick to respond and ready to help.

Customer Focused

We treat every client like our only client.

Let’s Work Together

Need advice or ready to review your water compliance? We’re here to help.

Contact us